Terms of Service

1. Introduction & Business Overview

Welcome to Grisha Home, the official retail platform for Crosmo International Pvt. Ltd. We are proud manufacturers based in Panipat, Haryana. By using our website grishahome.com, you are buying directly from the source.

We specialize in manufacturing high-quality home furnishing products, including:

• Premium Bedsheets , Comforters & Bedcovers
• Designer Cushion Covers
• Elegant Table Covers
• Modern Table Runners

By accessing our Services, you agree to these Terms of Service. Please read them carefully.

2. Eligibility

You must be at least 18 years of age to use this site. By placing an order, you confirm that you have the legal authority to enter into a binding contract under Indian Law.

3. Account Security & Data Privacy

We take your data security seriously to prevent any unauthorized access or data leaks.

• Encrypted Transactions: All payment and personal data are processed through secure, encrypted channels.
• Confidentiality: We do not sell or share your personal data with third-party marketing agencies.
• User Responsibility: You are responsible for maintaining the confidentiality of your account password.

4. Product Descriptions & Quality Assurance

As a direct manufacturer, we maintain strict quality control over every bedsheet, cushion cover, table cover, and runner we produce.

• Accuracy: We strive to display the colors and textures of our fabrics as accurately as possible.
• Variations: Because we use high-quality fabrics, slight variations in shade may occur due to different screen resolutions.
• Usage: Our products are intended for domestic home use.

5. Orders and Payments

• Direct Factory Pricing: We offer competitive pricing because we manufacture our own goods. Prices are subject to change based on raw material costs but will be confirmed at the time of purchase.
• Order Acceptance: We reserve the right to limit quantities or cancel orders if there is a discrepancy in stock or pricing.
• Payment: We accept all major credit cards, debit cards, and UPI via secure payment gateways.

6. Shipping and Packaging

Every order is packed at our facility (Grisha Home Furnishing ) to ensure it reaches you in perfect condition.

• Dispatch: Orders are typically dispatched within 2–3 business days.
• Shipping Partners: We use reliable couriers, but we are not responsible for delays caused by weather or logistics issues beyond our control.

7. Returns and Refunds

• 7-Day Policy: We offer a 7-day return policy for unused products in their original "Grisha Home" packaging.
• Hygiene Standard: For health and hygiene reasons, bedsheets must be unwashed and unused to be eligible for a return.
• Process: Refunds are initiated within 7 business days after the quality check is completed at our factory.

8. Intellectual Property

All designs, photos of our table runners, cushion covers, and bedsheets, and the Grisha Home brand name are the intellectual property of Crosmo International Pvt. Ltd. Reproduction of these images or designs is strictly prohibited.

9. Limitation of Liability

Crosmo International Pvt. Ltd. shall not be liable for any damages that result from the use of, or the inability to use, the materials on this site or the performance of the products.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any legal disputes shall be settled exclusively in the courts of Panipat, Haryana.

11. Contact Information

For any queries regarding our manufacturing process, bulk orders, or your personal data, please contact us:

• Company Name: Crosmo International Pvt. Ltd. (Grisha Home)
• Email: grisha@crosmo.in
• Phone:-  9888078762
• Factory Address: Plot No. 107, Old Industrial Area, Panipat, HR, 132103, IN.